Junior System Support

CATALYST IT Solutions is seeking a highly skilled and motivated Junior System Support Specialist to join our team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. The individual should possess a strong understanding of IT infrastructure, excellent problem-solving skills, and effective communication abilities

Responsibilities:

  • Maintain network servers, hardware, LAN connectivity, security, and disaster recovery.
  • Deploy, configure and manage network devices, hard/soft firewalls.
  • Administer, monitor multiple VMWARE clusters.
  • Upgrade and install software, test and configure TCP/IP communications.
  • Maintain and manage backup schedule.
  • Manage databases, which include running SQL upgrades.
  • Provide all system server/workstation support solutions to team.
  • Plan and perform OS / application software installations, patching, upgrades, and support.
  • Install and configure web servers. (Glassfish recommended).
  • Deployment and configuration of propriety as well as third party software/application.

Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, or related field from reputable university
  • Strong knowledge of operating systems, networking, and hardware components.
  • Proficient in troubleshooting and problem-solving.
  • Excellent communication and interpersonal skills.
  • Familiarity with security practices and data protection.
  • Certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or equivalent are a plus.

Preferred Skills:

  • Experience with virtualization technologies such as VMware or Hyper-V.
  • Knowledge of network security protocols and firewalls.
  • Familiarity with backup and disaster recovery tools.
  • Basic scripting skills (e.g., PowerShell, Bash).
  • Experience with Glassfish or similar web servers.
  • Understanding of SQL database management and upgrades.

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